Vasquez Legal Solutions operates as a legal consulting, document support, and attorney referral service.

The Company is not a law firm, and its representatives are not licensed attorneys unless expressly stated in a written agreement.

Services provided may include:

• Legal research
• Contract drafting and review
• Document preparation
• Settlement demand letter assistance
• Compliance and policy consulting
• Paralegal support services
• Attorney referral services
• Real estate document support
• Insurance claim documentation assistance
• General legal information and document support
• Bilingual English and Spanish client assistance

The Company provides legal information, consulting, and document support services only.

The Company does not provide legal representation, act as legal counsel, or appear in court on behalf of any Client.

Nothing provided by Vasquez Legal Solutions should be interpreted as legal advice from a licensed attorney.

Clients who require legal advice or courtroom representation should consult a licensed attorney in their jurisdiction.

Engaging the Company's services does not create an attorney-client relationship.

Vasquez Legal Solutions operates solely as a legal consulting, document preparation, and attorney referral service.

Communications with the Company are not protected by attorney-client privilege unless otherwise required by law or provided through a licensed attorney.

Clients acknowledge that they are responsible for obtaining independent legal advice from a licensed attorney if necessary.

Services provided by the Company are limited to the specific services agreed to by the Client and Vasquez Legal Solutions, whether in writing, electronically, or through a service agreement.

Unless explicitly stated in a signed agreement, the Company does not provide:

• Litigation services
• Court representation
• Filing pleadings as legal counsel
• Attorney-of-record services
• Ongoing legal representation

Services are provided on a consulting, administrative, paralegal support, or limited-scope basis only.

Unless otherwise specified in a written agreement:

• All fees must be paid in advance before services begin.
• Fees are considered earned upon receipt.
• Payments are non-refundable unless explicitly stated otherwise in a written contract.
• Services may be delayed or suspended for non-payment.
• Invoices are due immediately upon receipt.

The Company reserves the right to charge reasonable administrative fees, late fees, or collection costs for overdue balances.

The Company maintains a strict no-refund policy unless a refund provision is explicitly included in a signed written agreement.

Because consulting time, legal research, document preparation, administrative support, and attorney referral coordination involve professional work and intellectual labor, payments are considered earned once services begin or work is allocated to a Client matter.

No verbal promises, informal communications, assumptions, text messages, or emails create refund rights.

Many services provided by Vasquez Legal Solutions are limited-scope or unbundled consulting services.

Under limited-scope services:

• The Company's responsibilities are restricted to the specific tasks agreed upon.
• The Client remains responsible for all other aspects of their legal matter.
• The Company does not monitor court deadlines, filing requirements, or legal obligations unless specifically agreed to in writing.
• The Company does not guarantee any outcome, result, settlement, or legal success.

The Client agrees to:

• Provide accurate, complete, and truthful information.
• Respond to requests for information in a timely manner.
• Review all documents and communications promptly.
• Seek independent legal advice when necessary.
• Comply with all applicable laws and regulations.

Failure to cooperate or provide accurate information may result in delay, suspension, or termination of services without refund.

The Company will make reasonable efforts to maintain the confidentiality of Client information.

However, because Vasquez Legal Solutions is not a law firm, communications may not be protected by attorney-client privilege.

Clients acknowledge that communication methods such as email, text messaging, video conferencing platforms, and online portals may involve inherent security risks.

By communicating with the Company electronically, the Client accepts these risks.

All materials created by Vasquez Legal Solutions, including:

• Documents
• Research
• Templates
• Drafts
• Written analyses
• Consulting materials
• Administrative work product

remain the intellectual property of Vasquez Legal Solutions unless otherwise specified.

Clients receive a limited, non-transferable license to use materials only for the purpose for which they were created.

Materials may not be resold, redistributed, reproduced, or published without written permission.

The Company makes no guarantees or promises regarding outcomes.

The Company does not guarantee:

• Court decisions
• Legal outcomes
• Settlements
• Contract approvals
• Regulatory approvals
• Insurance claim approvals
• Real estate transaction outcomes
• The actions of third parties

Legal matters involve uncertainty and risk, and outcomes depend on factors outside the Company's control.

Either party may terminate services by providing written notice.

If the Client terminates services early, fees already paid are non-refundable unless otherwise stated in a written agreement.

The Company may terminate services if:

• The Client fails to make required payments.
• The Client provides false or misleading information.
• The Client fails to cooperate.
• A conflict of interest arises.
• Continuing services would violate legal, regulatory, or ethical obligations.

To the fullest extent permitted by law, the Company's total liability for any claim arising out of services provided shall not exceed the total amount paid by the Client for those services.

The Company shall not be liable for:

• Indirect damages
• Consequential damages
• Incidental damages
• Lost profits
• Business interruption

Clients agree that they assume responsibility for how documents, information, referrals, or consulting services are used.

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Oregon and applicable laws of the United States.

Any dispute arising out of or relating to these Terms or services provided by the Company shall be resolved through:

1. Good-faith negotiation;
2. Mediation conducted by a neutral third party;
3. Binding arbitration if mediation is unsuccessful.

Both parties waive the right to pursue disputes through court litigation except where prohibited by law.

Vasquez Legal Solutions reserves the right to modify or update these Terms and Conditions at any time.

Continued use of the Company's services constitutes acceptance of any updated Terms.

By engaging Vasquez Legal Solutions, the Client acknowledges that they:

• Have read and understood these Terms and Conditions.
• Understand that Vasquez Legal Solutions is not a law firm.
• Understand that services are limited to legal consulting, document support, administrative assistance, attorney referral coordination, and related support services.
• Understand that legal advice and legal representation can only be provided by a licensed attorney.
• Understand that bilingual services are available in English and Spanish.
• Agree voluntarily to all provisions contained herein.
• Confirm they are at least 18 years of age or otherwise possess legal capacity to enter into this agreement.

Vasquez Legal Solutions operates under a strict no-refund policy. Due to the nature of our services—including, but not limited to, legal consulting, legal research, document preparation, contract review, paralegal support, administrative services, settlement demand letter assistance, attorney referral coordination, and limited-scope consulting services—all fees paid to Vasquez Legal Solutions are considered earned upon receipt.

These fees compensate Vasquez Legal Solutions for professional time, expertise, research, document preparation, administrative resources, scheduling, and the reservation of service availability.

Refunds will not be issued unless a refund provision is:

• Clearly stated;
• Explicitly written; and
• Signed by both parties within a formal service agreement or contract.

Verbal statements, informal communications, text messages, social media messages, or emails do not constitute an enforceable refund obligation.

Unless otherwise specified in a written agreement:

• All retainers, deposits, consultation fees, and service fees are non-refundable.
• Fees are considered earned when paid, regardless of the outcome of the matter or whether the client chooses to discontinue services.
• Payment reserves professional time, resources, and service availability.

For limited-scope, consulting, document preparation, paralegal support, or attorney referral services, clients understand that:

• Once services have begun, fees are non-refundable.
• Services may include research, document review, drafting, consultations, administrative work, or case organization.
• Work product may be provided upon request, subject to any outstanding balances and applicable restrictions.

If a client elects to discontinue services after work has commenced:

• No refund shall be issued;
• Unless a signed written agreement expressly provides otherwise.

If a client fails to provide necessary information, documentation, communication, cooperation, or requested materials:

• Vasquez Legal Solutions shall not be obligated to issue a refund; and
• May suspend or terminate services at its discretion.

The only exceptions to this no-refund policy are those:

• Specifically included in a signed written agreement;
• Clearly defining the circumstances under which a refund may be issued.

If a written agreement contains a refund provision, that provision shall control.

Any dispute concerning fees, billing, payments, or refund requests shall be resolved according to the dispute resolution provisions contained within the applicable service agreement.

If no separate agreement exists, the parties agree to attempt:

1. Good-faith negotiation;
2. Mediation; and
3. Binding arbitration where permitted by law.

By engaging the services of Vasquez Legal Solutions, the client acknowledges that:

• They have read and understood this Return and Refund Policy;
• They understand that all fees are generally non-refundable;
• They understand that payments compensate Vasquez Legal Solutions for professional time, resources, and services rendered;
• They voluntarily agree to the terms of this policy.